Web Hosting Questions
is virtual Web hosting?
in virtual Web hosting, which means that you can find a home
for your Web site on our high performance Web servers and
establish your presence on the Internet with your own unique
domain name. This is a very intelligent and cost effective
alternative to hosting your own web site internally. Our shared
hosting environment gives you the benefits of high performance
servers, high bandwidth connectivity that can seamlessly grow
with your needs, pre-installed software, guaranteed reliability
and around-the-clock support, all at a small fraction of the
cost of doing it yourself.
you offer dial-up internet access?
Internet access will be necessary to maintain your Web site
and retrieve your e-mail. Because we provide only Web hosting,
we do not have to maintain the hundreds of modems necessary
to provide dial-up service. This allows us to specialize in
Web hosting services, which means that we can provide you
or your business with the most dynamic hosting environment
I upgrade my account?
you can upgrade your account at anytime. There is no fee to
upgrade from one web hosting plan to another. You may also
upgrade from a web hosting plan to a dedicated server. Contact
firstname.lastname@example.org for details.
do I transfer files to my Web site?
can be transferred to the Web server via File Transport Protocol
(FTP). If you have a PPP Internet account and need FTP software,
there are several programs you can download for either the
PC or Mac from a site like http://www.shareware.com. Internet
providers such as AOL, Compuserve, and Prodigy may have a
built-in FTP interface. If you are using Microsoft Frontpage,
you can use the software's built in file transfer utility
to transfer your files to the server.
I have unlimited access to update my pages?
unlimited access via FTP or FrontPage 24-hours a day. As such,
you can create and maintain your Web pages on your own computer
and upload files to your Web site at your leisure.
I use my account for commercial purposes?
you can use your account for commercial purposes. The World
Wide Web has become a most efficient and cost-effective means
of making information available to the users of the Internet
I run my own cgi scripts?
Each account has its own "cgi-bin" allowing you to upload
and run any cgi scripts of your choice.
often are the stats updated?
website statistics are updated in real time. Unlike many hosting
companies who update their stats once an hour or once a day,
your website statistics are generated live each time you access
them from your control panel.
I resell space within my own account?
can. If you plan on hosting multiple domains, we recommend
that you purchase one of our Dedicated Servers.
do I get answers to my tech support questions?
support is available by email at email@example.com. However, if you use
the online support form at http://www.host-host.com/support.html,
your questions will get answered quickly.
does unlimited bandwidth mean?
not charge any kind of fee for exceeding a pre-determined
bandwidth limit. We will however suggest that you move your
site to its own Dedicated Server if you begin to receive an
inordinate amount of traffic (many hundreds of thousands of
hits per day usually).
can I find your acceptable uses policy?
here to see our Acceptable Uses Policy.
I order additional disk space?
disk space is available at any time for $1 per mb per month.
you offer a money back guarantee?
a complete, no questions asked 30 day money back guarantee
on all of our accounts.