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General Questions

How long does it take to set up my account?
How do I sign up?
How will I know when my service period expires?
Can I have multiple accounts with Host-Host?

Web Hosting Questions

What is virtual Web hosting?
Do you offer dial-up internet access?
Can I upgrade my account?
How do I transfer files to my Web site?
Will I have unlimited access to update my pages?
Can I use my account for commercial purposes?
Can I run my own cgi scripts?
How often are the stats updated?
Can I resell space within my own account?
How do I get answers to my tech support questions?
What does unlimited bandwidth mean?
Where can I find your acceptable uses policy?
Can I order additional disk space?
Do you offer a money back guarantee?

Technical Questions

What kind of hardware/software do you use for your web hosting and virtual servers?
How often do you back up your servers?
Are the servers monitored 24/7? Who is responsible for maintaining the server?
What kind of uptime do you have?
Do you offer NT servers or hosting?
I keep getting an error when trying to run a cgi script, can you help?
Do you support Perl or other scripting languages?
Where is the perl and sendmail directory?
Where is my absolute cgi-bin directory and my absolute web page directory?
What is PHP/FI?
How do I access my cpanel?

How do I access my database?
My email software gives me an error when I try to send mail, saying that the server "does not relay". What can I do?

Domain Name Questions

Can I check domain name availability?
Will I be able to access my domain name with or without the 'www.'?
Do you handle domain registration?
Will domain names be registered under my name?
Will I be able to move my domain elsewhere if I wish?
Can I transfer my existing domain?
How long does it take before my domain name is active?
I signed up x days ago and my domain is still not active. How come? What can I do?
Do I need to cancel my account with my old hosting company before transferring to Host-Host?
Can I transfer an international domain name to your servers?
Can I have more than one domain pointing to a site?
I don't have a website yet. Can I "park" my domain at Host-Host until I'm ready?
Do you offer subdomains i.e. subdomain.mydomain.com?
I changed my mind and want a different domain name, what will this cost?

Microsoft FrontPage Questions

Support for FrontPage
Server Extensions
Getting the extensions installed

How do I publish my Web?

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